Terms and Conditions

Last Updated: [November 23, 2024]

Welcome to Shift Your Trip! These Terms and Conditions (“Terms”) govern your use of our website www.shiftyourtrip.com (the “Shift Your Trip Tickets, including but not limited to ticket purchases, customer support, and promotional offers. By accessing or using our Site, you agree to comply with these Terms and Conditions. If you do not agree with these Terms, please do not use our Site.

1. Acceptance of Terms

By using our Site, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy, which governs your use of the Site and your relationship with Shift Your Trip. We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. It is your responsibility to review these Terms periodically.

2. Use of the Site

You agree to use the Site for lawful purposes only and in accordance with all applicable laws and regulations. You must not use the Site:

  • To engage in any fraudulent, illegal, or abusive activities
  • To transmit any harmful, defamatory, or offensive content
  • To interfere with or disrupt the security of the Site
  • To attempt to gain unauthorized access to any part of the Site or its related systems

We reserve the right to suspend or terminate your access to the Site if you violate any of these Terms.

3. Account Registration

To purchase tickets or access certain services on the Site, you may be required to create an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized access to your account.

4. Ticket Purchases

When you purchase tickets through Shift Your Trip, the following terms apply:

  • Pricing and Availability: Ticket prices are displayed on the Site at the time of purchase. Prices and availability are subject to change without notice.
  • Payment: Payment for ticket purchases is made through our secure payment system. By providing your payment information, you represent and warrant that you have the right to use the payment method and authorize us to charge the total amount of your order.
  • Booking Confirmation: Once your payment is processed, you will receive a booking confirmation via email. It is your responsibility to verify that all details (e.g., event date, time, and venue) are correct. We are not responsible for errors or omissions in your booking details.

5. Refund and Cancellation Policy

  • Refunds: Refunds may be subject to the terms and conditions of the event organizers or third-party suppliers. In general, once a ticket purchase has been confirmed, it is non-refundable.
  • Cancellations: If you need to cancel or modify a booking, you must contact our customer service team. We may be able to assist with cancellations or changes, but this will depend on the policies of the event or supplier. Please check with us for specific cancellation terms.
  • Event Changes or Cancellations: If an event is canceled or rescheduled, we will work to assist you in obtaining a refund or exchange, depending on the policies of the event organizer.

6. Pricing and Payment Information

While we make every effort to ensure accurate pricing and availability, there may be instances where errors occur. If an error is identified in the pricing of a ticket after you have placed an order, we will notify you and offer the option to either cancel your order or pay the correct price.

You agree to pay for all tickets and services purchased through the Site, including applicable taxes, service fees, and any other charges associated with your order.

7. Intellectual Property

All content on the Site, including text, images, logos, graphics, and software, is the property of Shift Your Trip or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use any content from the Site without our express written permission, except for personal, non-commercial use.

8. User Conduct

By using our Site, you agree not to:

  • Engage in any activity that could harm, disable, or overload the Site or interfere with any other user’s use of the Site.
  • Post or transmit any material that is unlawful, harmful, or infringing on any third-party rights.
  • Use automated systems or software (e.g., robots, spiders) to access or interact with the Site without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Shift Your Trip, its affiliates, partners, and employees are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of:

  • Your use or inability to use the Site
  • Errors or omissions in the content or services provided
  • Any interactions with third-party service providers or event organizers

We do not guarantee the availability of the Site or that it will be free from errors, viruses, or other harmful components.

10. Indemnification

You agree to indemnify, defend, and hold harmless Shift Your Trip, its affiliates, employees, agents, and partners from and against any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of the Site, your violation of these Terms, or your infringement of any rights of third parties.

11. Third-Party Links

Our Site may contain links to third-party websites or services. These links are provided for your convenience and do not imply endorsement or responsibility for the content or practices of such third-party sites. You access third-party sites at your own risk, and we recommend reviewing their terms of service and privacy policies.

12. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details on how we handle your data.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction/State], without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction/State].

14. Termination

We may suspend or terminate your access to the Site at our sole discretion if you violate any of these Terms or if we determine that your actions are harmful to the Site or our users. Upon termination, you must immediately cease all use of the Site.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the invalid provision will be modified to reflect the intent of the parties as closely as possible, and the remaining provisions will remain in full force and effect.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Shift Your Trip

Email: contact@shiftyourtrip.com